DriveWise UK – Terms and Conditions
Last Updated: 24 March 2026
These Terms and Conditions govern the provision of services by Drivewise Advisory UK Ltd, trading as DriveWise UK (“DriveWise”, “we”, “us”, or “our”) to clients (“Client”, “you”, or “your”).
By purchasing or using our services, you agree to be bound by these Terms and Conditions.
1. About DriveWise UK
DriveWise UK is the trading name of Drivewise Advisory UK Ltd, a company registered in England and Wales.
DriveWise provides independent car buying advisory services, including:
Vehicle recommendations
Vehicle vetting
Vehicle sourcing assistance
DriveWise does not sell vehicles, act as a vehicle dealer, or act as a broker.
We provide independent advice only.
Any vehicle purchase agreement is strictly between the Client and the seller.
2. Nature of Our Services
All DriveWise services provide advisory opinions and guidance based on:
information provided by the client
publicly available vehicle data
vehicle listings
MOT history and publicly available records
general engineering knowledge and experience.
DriveWise does not guarantee:
the reliability of any vehicle
the future performance of any vehicle
the accuracy of seller claims
that any vehicle is free from faults or defects.
All vehicle purchase decisions remain solely the responsibility of the client.
3. Car Recommendation Services
DriveWise recommendation services (the “Recommendation Services”) provide guidance on suitable vehicles based on the information supplied by the client.
The Recommendation Services may include:
recommending makes and models
recommending suitable engine and gearbox options
reliability considerations
general ownership insights
example vehicle listings.
The Recommendation Services are opinions only and should not be interpreted as guarantees of reliability, mechanical condition, or future performance.
The Client remains responsible for independently verifying any vehicle prior to purchase.
4. Vehicle Vetting Service
DriveWise vehicle vetting service (the “Vehicle Vetting Services”) provides an assessment of a specific vehicle listing based on information supplied by the client and publicly available records.
The Vehicle Vetting Services may include review of:
vehicle listings
photographs
MOT history
service history information where available
general reliability considerations
DriveWise does not physically inspect vehicles as part of the Vehicle Vetting Services.
DriveWise cannot verify:
the mechanical condition of the vehicle
hidden damage or defects
the accuracy of seller claims
undisclosed accident history.
The Vehicle Vetting Services provide risk-based guidance only and should not be considered a guarantee of vehicle condition.
5. Premium Sourcing Package
DriveWise premium sourcing package (the “Vehicle Sourcing Package”) includes assistance in identifying vehicles that may meet the client’s requirements.
The Vehicle Sourcing Package may include:
identifying suitable vehicles available for sale
reviewing specifications and listings
providing advisory guidance on potential purchases.
Review current market values
DriveWise does not:
negotiate purchase contracts
handle payments
represent clients in a legal or transactional capacity.
All purchase negotiations and agreements remain strictly between the client and the vehicle seller.
DriveWise accepts no responsibility for transactions between the Client and any vehicle seller.
6. No Guarantee of Vehicle Condition
DriveWise makes no guarantees or warranties regarding any vehicle, including but not limited to:
mechanical reliability
vehicle condition
vehicle history
future repair costs
resale value.
The Client must conduct their own due diligence prior to purchasing any vehicle.
This may include but is not limited to:
independent mechanical inspections
verification of service history
verification of seller information.
The Client remains responsible for independently verifying any vehicle prior to purchase.
7. Limitation of Liability
To the fullest extent permitted by the governing law of these Terms and Conditions, DriveWise shall not be liable for:
mechanical failures;
repair costs;
financial losses arising from vehicle purchases;
depreciation or ownership costs;
losses caused by inaccurate information supplied by third parties; or
indirect or consequential losses incurred by the Client.
DriveWise’s total liability for any claim relating to services provided shall be limited to the total fee paid by the client for the relevant service.
Any claims arising from DriveWise’s services must be notified to DriveWise within 30 days of service delivery. DriveWise will have no liability for claims notified after this period.
Nothing in these Terms and Conditions excludes liability for:
death or personal injury caused by negligence
fraud or fraudulent misrepresentation
any liability that cannot be excluded under applicable law.
8. Client Responsibilities
The Client agrees that it:
will provide accurate and complete information when requesting services
will carry out its own independent checks before purchasing any vehicle
understands that used vehicles carry inherent risks.
The final decision to purchase a vehicle always rests solely with the client.
9. Fees and Payment
All services must be paid for in full before DriveWise begins performing any services unless otherwise agreed in writing.
Once a service has been delivered, fees are non-refundable.
If a client cancels a service before delivery has begun, a refund may be issued at the discretion of DriveWise.
10. Third-Party Information
DriveWise may rely on information from third-party sources including:
vehicle listing platforms
MOT history databases
publicly available records.
DriveWise does not guarantee the accuracy or completeness of information provided by third parties.
11. Intellectual Property
All materials produced by DriveWise remain the intellectual property of Drivewise Advisory UK Ltd.
These materials are provided for the personal use of the client and may not be reproduced or distributed without written permission.
12. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes arising from these Terms and Conditions shall be subject to the jurisdiction of the courts of England and Wales.
13. Changes to These Terms and Conditions
DriveWise may update these Terms and Conditions from time to time. Changes to the Terms and Conditions will only apply to services purchased after the date of the change and existing service agreements will remain governed by the version of the Terms and Conditions in effect at the time of purchase of the services.
14. No Financial or Investment Advice
DriveWise provides vehicle advisory services only.
Nothing in our services or materials constitutes:
financial advice
investment advice
legal advice
Any information provided regarding:
vehicle values
running costs
depreciation
resale potential
is for general guidance only and should not be relied upon as a guarantee of financial outcome.
The Client acknowledges that purchasing a vehicle is a financial decision and accepts full responsibility for any financial outcomes arising from that decision.
15. Service Delivery and Turnaround Times
DriveWise aims to deliver services within the timeframes stated at the point of purchase or on our website.
Typical turnaround times are estimates only and are not guaranteed.
Delays may occur due to:
high demand
incomplete or delayed client information
complexity of requirements
factors outside of our control
DriveWise shall not be liable for any losses arising from delays in service delivery.
16. Communication
DriveWise will communicate with Clients primarily via email.
It is the Client’s responsibility to:
provide a valid email address
check their inbox (including spam/junk folders)
ensure they are able to receive communications from DriveWise
DriveWise is not responsible for any missed communications due to:
incorrect contact details
email filtering or spam systems
failure of the Client to monitor communications
All service deliverables will be deemed received once sent to the email address provided by the Client.